Rosenthal Clinic

About the Rosenthal Clinic

We are a premier medical aesthetic clinic in Victoria, BC.

OUR MISSION STATEMENT - to provide the most effective medical aesthetic results in Victoria.

Dr. Gillian Rosenthal has had a long standing interest in skin care and anti-aging. After years and study and training into the then emerging field of aesthetic medicine and the growing availability of proven techniques and products, Dr. Rosenthal began providing services to her clients. She insists on offering only treatments that are recognized and proven.

Her volume of clients grew as BOTOX™ and fillers were becoming readily accepted. As well laser technology had progressed to the point of being able to deliver truly amazing results. It was time to offer her knowledge, caring and expertise in an expanded clinical setting. This led to her establishing The Rosenthal Clinic in 2006.

In 2009 we relocated to our present location which provides our clients privacy and convenience in our new modern clinic. We feature the latest in Laser technology including fractional lasers, a full range of treatments, and cosmeceuticals.

Dr. Rosenthal's experience has been truly translated into results and all injections of BOTOX and fillers are still done only by Dr. Rosenthal.

Where to find us
We are located at #203-4450 Chatterton Way - 15 minutes from Victoria's city centre in a modern, professional building with ample free parking. You can also easily access the clinic  using public transportation.

250-380-2600  Email: info@rosenthalclinic.ca

Hours
Monday
9:00 am - 6:00 pm
Tuesday
10:00 am - 5:00 pm
Wednesday
9:00 am - 6:00 pm
Thursday
9:00 am - 6:00 pm
Friday
10:00 am - 5:00 pm

Payment information
We accept payment by Visa, Mastercard, Debit, Cash, and Medicard.

For health reasons Latisse, skincare, makeup and support hose are not refundable.


Clinic etiquette
Please arrive at least 5 minutes before your appointment time to check in with reception and fill out required forms.

While in the clinic, we appreciate phones to be turned onto vibrate only.

We regret that we can not accommodate children who require supervision.

In the interest of safety, we do not allow children in treatment rooms.

Pets are not permitted.

Dr. Rosenthal has limited space available for treatments before the end of 2017. A strict Booking Policy has been implemented to ensure our patients receive treatments efficiently.

BOOKING POLICY -  A credit card is required when booking an appointment. If you do not have a credit card, you can make a deposit in person to secure an appointment. Deposit amounts vary depending on specific treatment and range from $50-$300. Deposits will be applied towards future payment of treatment or can be applied towards products.  Refer to cancellation policy for fees.

REMINDERS - Reminder emails, texts and calls are a courtesy service only. Patients are responsible for keeping track of appointments whether or not a reminder is received.

CANCELLATION POLICY - 48 hours or more is required to cancel or change an appointment without incurring a fee. Weekends and statutory holidays do not count as notice days. If you are more than 15 minutes late, and we no longer have adequate time for your appointment, this will result in a late cancellation fee.  If you have multiple treatments scheduled and decide to receive less treatments than what is scheduled, this will result in a late cancellation fee. All cancellation fees must be paid prior to booking another appointment.

Cancel within 48 hours business hours - no charge or fee; Cancel with 1 business days notice, Half of deposit will be retained as a fee. No Show or Cancellations with 24 hours notice or less, full deposit retained as a fee.